Our Vision
Imagine integrating a fragmented care system in a way that goes beyond identifying the problem to enabling solutions that are so intuitive they easily penetrate the whole healthcare market from hospitals, community settings through to homes.
Imagine measuring inputs, outputs and outcomes to enable next generation business models for health and social care. We have that opportunity and we are going to bring together the best people, industry partners and technology to do it.
We are leaving behind the legacy of existing service models, focusing on an activated consumer, engaged and empowered clinicians and carers, and technology enabled solutions.
We are deploying intelligent data analytics, system design through simulation, and rapid prototyping to solve the highest priority health care problems – such as patients at high risk of hospital admission and focusing on keeping them out of hospital. We are designing these solutions on the basis of the rich experience of everyday General Practice and intimate understanding of the biopsychosocial aspects of health care.
We will bend the cost curve to enable less expensive care of patients with high needs to allow re-investment in wellness and prevention.
Our Mission
Design, develop and distribute a system which contains and effectively and efficiently integrates all the necessary components, for next generation healthcare.
We recognise that in order to move beyond current issues and problems, that patients, communities, partners and staff need the right incentives. That is why we have moved from having customers to having partners and from consuming to cooperating.
Imagine a world where we can move from identifying barriers and problems to addressing them with solutions we know can work and new ones we haven’t yet dreamt of.
We have imagined this,
we are now enabling this,
and bit by bit we are doing it.
Our Approach
Technology
We use proprietary and other software and technology solutions to support you to stay healthy. This includes our secure form technology and our home grown telehealth platform Welio.
Infrastructure
Our centres provide a healthy environment for both our patients and health professionals. We use modern equipment to ensure you get the best and safest healthcare experience.
Systems
We use processes such as pre-appointment forms to acquire data and help you navigate your care experience to get the most out of your health care providers.
We use proactive communication about health matters to help you stay on top of your health. We send regular health reminders by email to our patients on an opt-out basis.
We use telehealth and other virtual care solutions to make it easy for you to engage with your health professionals.
Our forms include:
Pre-appointment questionnaires to help you plan your consult and make sure you are up to date with your preventative health activities.
Mini iHealth Check which guides you on a step by step plan for important preventative health activities.
iHealth Check which is a comprehensive annual health assessment.
iHealth Assessment which is a comprehensive annual health assessment for our over 75 year old patients.
Services
Our iHealth Solutions have been developed to address patients with complex or chronic health conditions such as:
Kids Care
Our program for children with complex or chronic health conditions.
Elder Care
Our program to support healthy ageing at home or the transition residential care.
Mind Care
Our program to support people with chronic mental health conditions.
Chronic Care
Our program to support people with chronic or complex physical health conditions.
We believe it is the combination of all these features which sets us apart from others.
